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Barista / Sales Assistant
This is a unique position in an innovative retail setting for an individual with a passion for delivering the highest standard of customer service through a premium coffee experience as well as retail sales. 

MAAP was born in a city with an unhealthy obsession with sport, style and coffee; this role encompasses all three.

To continue to propel cycling forward, we are committed to innovation and inclusion, building a diverse community on and off the bike

MAAP Lab is an experiential retail store that presents the very best of MAAP products in an elevated environment and provides a space for creative dialogue and collaboration with the local community, extending the cultural influence and audience of the MAAP brand.

Our newest Lab in Amsterdam will be a meeting place for the MAAP community. Inside you’ll find the latest MAAP product range, a coffee hub serving the finest brews, and the space will host events and weekly shop rides. This is a unique position in an innovative retail setting for an individual passionate about delivering the highest standard of customer service through a premium coffee experience and retail sales.

MAAP continues to blur the space between fashion and sport, and you could be part of this journey, bringing to life our retail experience focused on merging aesthetics and performance.

 

About the role

Key responsibilities:

- Deliver a premium coffee experience, with a rotation of speciality coffee roasters

- Deliver our MAAP customer experience across coffee and retail sales in a dine-in-only coffee environment

- Champion sales and lead from the front as part of the retail team

- Keep up to date with MAAP seasonal launches and product information

- Maintain impeccable standards of cleanliness, meeting all food and beverage preparation guidelines

- Assist in the day-to-day operations to achieve sales, wage, and expense budgets

- Take ownership of the purchasing, planning, running and management of the coffee bar within MAAP Lab Amsterdam

- Deliver the unique MAAP experience by engaging, developing, maintaining, and growing relationships with our customers and the broader community on products, pre & post rides and during special events

THE CANDIDATE

- The ideal Barista / Sales Assistant will have the following skills and qualities:

- Experience in various methods of coffee preparation is expected

- Proven experience of working in a busy coffee environment

- Excellent customer service and selling skills

- A passion for delivering a world-class customer experience both in coffee and retail

- A keen interest in cycling, fashion, and Amsterdam culture

Benefits

- Attractive company discounts on apparel and accessories

- Product allowance

- Competitive compensation package

Job Details
Title:Location:Department:
Barista / Sales AssistantAmsterdamRetail

HOW TO APPLY

Please attach your Cover Letter and CV and email matt.ward@maap.cc

WORKING AT MAAP
In late 2021, we made the move into our brand new open-plan office in Port Melbourne. Featuring all the amenities you know and love from an indoor cycle training gym to a full kitchen set-up… not to mention our barista-style coffee machine and proximity to local breweries and distilleries.
PERKS
Collaborative Environment
Team Rides
Staff Benefits
Social Gatherings
Flexible Working
Collaborative Environment
At MAAP we believe a collaborative environment leads to better ideas and allows us to actuate our ethos of propelling cycling forward. Working together is a key part of our culture and we’d love to work with like-minded individuals who live for the bike.

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