Returns

 
Returns Policy

Free returns on all orders within Europe within 60 days from purchase. 

We strive to develop and produce the highest quality products possible. However, if you are not 100% satisfied with your purchase, please return those items within 60 days of receipt and we will happily issue a replacement or refund. Goods must be returned “as-new” in a saleable condition and be unworn and unwashed. All gift cards are non-refundable.

Please make sure all returned items are well packaged. We cannot take responsibility for items damaged or lost in the return transit.

Please note: Free returns excludes sale items, full price items only. We can only accept returns for purchases made from the eu.maap.cc website and not from our retail partner stores. Please contact place of purchase for their returns policy.

Exchanges

We want to ensure you are happy with the product and size you’ve bought. If you would like to make an exchange on your purchase please follow the steps below in the ‘make a return’ section. We can only exchange your product for the same product in a different size or colour or an item of the same price. If you would like to exchange for a different product, please use the same process to return the item for a refund and then place a new order.

Please note that Maap cannot guarantee that exchange items will be available at the time your order is processed; in this case a refund will be issued for the items returned.

No returns on sale items for change of mind. 

Faulty Goods
Maap is proud of its commitment to high quality products and manufacturing standards. Unfortunately on rare occasions it is the case that faults may occur. If you believe your product is faulty, please contact us at info@maap.cc
Make a Return
To make a return simply email us at info@maap.cc with your Order Number and we will give you all the information you need.  

Free Returns within the EU*.

*Please note: Free returns excludes sale items, full price items only. We can only accept returns for purchases made from the eu.maap.cc website and not from our retail partner stores. Please contact place of purchase for their returns policy.
What Happens Next
Once your return package has been received it will be reviewed by our customer service team as soon as possible. You will receive emails confirming receipt of the package and the outcome of the return review.